Support

Frequently Asked Questions

Find answers to common questions about korli, V1 status, limitations, data privacy, SEO, and support. If you don't find what you're looking for, contact us.

V1

Understanding korli's V1 status and what it means for you

What does V1 mean?

V1 means Korli is the current stable release. Core features are stable, we ship improvements continuously, and we prioritize backward compatibility. It will keep evolving, but the goal is a reliable day-to-day experience.

Is it safe to use?

Yes. V1 is designed to be stable for daily usage. You may still see occasional bugs, but we focus on fixes and incremental updates. Your data and page content are meant to be reliable.

Will my page break?

It should not. We aim to avoid breaking changes in V1. When changes are needed, we roll them out safely and keep your existing page content working.

Limitations

Current limits and what's available on each plan

How many blocks can I have?

There is no hard limit on the number of blocks. However, most pages work best with 5-10 blocks. Too many blocks can overwhelm visitors and reduce conversion. Focus on quality over quantity.

How many smart rules can I create?

There is no hard limit on the number of smart rules. Start with a few rules and add more as you need them. Most pages work well with 3-5 rules. Too many rules can be hard to maintain and debug.

Can I use a custom domain?

Not yet. Custom domains are planned for Pro plans. For now, your page is at korli.fr/yourusername. This is what you share everywhere. Custom domains will be available in future updates.

Can I remove the korli branding?

Custom branding (including removing korli branding) is a Pro feature. Free plans include korli branding. Pro users can customize or remove branding through the appearance settings.

Data

What data we collect, how we use it, and your privacy

What data do you collect?

We collect page views, block clicks, traffic sources, countries, devices, and visitor types. We don't collect personal information like names or emails unless you provide them. We only collect data needed to personalize your page and provide analytics.

How long is data stored?

Analytics data is stored indefinitely. You can see your full history. We don't delete data unless you delete your account. This helps you track long-term trends and understand your page performance over time.

Can I export my data?

Not yet. Data export is planned for future updates. For now, you can view all data in the dashboard. Export functionality will allow you to download your analytics data in CSV or JSON format.

Is my data private?

Yes. Your analytics are private to you. We don't share your data with third parties. Your page content is public, but your analytics are not. Only you can see your analytics data.

SEO

Search engine optimization and discoverability

Is my page indexed by search engines?

Yes. Your korli page is a public page and can be indexed by Google and other search engines. This means people can find your page through search. Your page URL (korli.fr/yourusername) is what gets indexed.

Can I customize the SEO?

Not yet. SEO customization (meta tags, descriptions) is planned for future versions. For now, we use default SEO settings. Future updates will allow you to customize meta titles, descriptions, and other SEO elements.

Will my page rank on Google?

Maybe. It depends on many factors: your username, content, backlinks, etc. korli pages can rank, but we don't guarantee it. SEO is complex and depends on many factors beyond our control. Focus on creating valuable content and getting backlinks.

Support

How to get help and what to expect

How do I get help?

Check the documentation first. If you still need help, contact us through the contact page. We prioritize critical bugs and issues impacting live pages. Non-urgent questions can take longer depending on volume.

Do you have a community?

Not yet. Community features (forums, Discord) are planned for later. For now, use the contact page for questions. We're building a community where users can share tips, ask questions, and connect with other korli users.

How quickly do you respond?

Response times vary. We prioritize critical bugs and issues impacting live pages. Non-urgent questions may take longer depending on volume and priority.

Can I request features?

Yes. We're actively building based on user feedback. Use the contact page to suggest features. We can't promise everything, but we listen. Your feedback shapes what we build. Popular requests get prioritized.

Need More Help?

Still have questions?

If you didn't find what you're looking for, check our V1 status page for more details, or contact us directly through the contact page.